Terms and Conditions.
These Terms and Conditions (Agreement) govern your use of the website and services offered by Charlotte Holder trading as Bloom Classes. By accessing or using this website or by booking a class with Charlotte Holder, whether through the website or by contacting Charlotte Holder about the Services or matters related to the Services, you agree to comply with the Agreement. Please note, these Terms and Conditions are subject to change from time to time.
1. Services Offered
1.1. Charlotte Holder offers pregnancy fitness classes, breastfeeding counselling services, and antenatal education classes (the Services). The Services are provided for informational and educational purposes only.
1.2. Charlotte Holder is not a medical professional, and the Services should not be considered as a substitute for professional medical advice.
1.3. It is essential to consult with your healthcare provider before engaging in any fitness or wellness activities during pregnancy.
2. Location of Services
2.1. If Charlotte Holder needs to amend the time or the venue at which your class or Service is normally held or delivered, she will endeavour to provide you with two business days’ notice, orally or in writing.
2.2. Where the time is changed by Charlotte Holder by less than 1 hour and / or the venue is located within a 3-mile radius of the original confirmed venue, no refunds will be offered.
3. Refunds and Cancellations
3.1. Charlotte Holder is under no obligation to refund or transfer any paid funds for any classes in the event you are unable to attend part of or an entire class or session at which the Services are offered.
3.2. Charlotte Holder is under no obligation to make arrangements for an alternative Service unless Charlotte Holder missed and / or cancelled the Service.
3.3. If any full or partial refund is offered it is done entirely at the discretion of Charlotte Holder and it does not create a future right of refunds.
3.4. If the Services are cancelled, varied or delayed for any reason by Charlotte Holder, Charlotte Holder will offer an alternative date and time on which to deliver the Services within 28 days following the original cancellation. If several Services are cancelled the date on which the 28 day period will run is the latest date the Service was due to take place.
3.5. In the event that you suffer a pregnancy complication and no longer require Services which were booked prior, Charlotte Holder will arrange a full refund of Services which have been booked but have not taken place.
3.6. If your pregnancy health care professional (who, for the avoidance of doubt, is not Charlotte Holder) advises you to cease attending classes or engaging with any of the Services you must adhere to this advice. Upon receipt of a midwife or note from a doctor, your account with Charlotte Holder will be credited with the value of the booked Services for use postnatally. The credit must be used by making a booking with Charlotte Holder within three months of your child’s date of birth, for Services taking place within 9 months of your child’s date of birth. If the credit is not used within the timeframes specified in this clause 3.6 the credit will expire and will not be refunded to you.
3.7. If your medical professional advises you and / or your child to cease attending classes or engaging with any of the Services, on production of a note from that medical professional, Charlotte Holder will offer you a full refund.
4. Force Majeure
4.1. A Force Majeure Event means any circumstance not within a party’s reasonable control including, without limitation, acts of God, flood, drought, earthquake or other natural disaster, epidemic or pandemic, terrorist attack, civil war, civil commotion or riots, war, threat of or preparation for war, armed conflict, imposition of sanctions, embargo, or breaking off of diplomatic relations, nuclear chemical or biological contamination or sonic boom, any law or action taken by a government or local authority, including without limitation imposing an export or import restriction, quota, or prohibition, collapse of buildings, fire explosion or accident, labour or trade dispute, strikes, industrial action or lockouts, non-performance by suppliers or subcontractors.
4.2. If Charlotte Holder is prevented, hindered or delayed in or from performing any of her obligations under this agreement by a Force Majeure Event she will not be: (a) in breach of this agreement or otherwise liable for any such failure or delay in the performance of such obligations; and / or
(b) obliged to provide a refund for any affected Services.
5. Personal Property
5.1. All property taken to a class is left at your own risk.
5.2. Charlotte Holder will not be held responsible for any loss or damage sustained to any personal possessions before, during or after a class.
6. Exclusion of Liability
6.1. Charlotte Holder will endeavour to provide accurate and reliable information, save that she does not guarantee the completeness, accuracy, or timeliness of the content on her website.
6.2. Your use of the website and services is at your own risk.
6.3. Charlotte Holder shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of the website or services.
6.4. You are responsible to decide whether to use the Services and participation is at your own risk.
6.5. You take full responsibility for the well-being of yourself and your unborn child, generally, and whilst using the Services.
6.6. You take full responsibility for seeking out professional medical advice from the appropriate sources and following that advice.
7. Your Responsibilities
7.1. When using the website and Services, you agree to:
7.1.1. Provide accurate and up-to-date information during registration and / or booking.
7.1.2. Respect the intellectual property rights of others and not infringe upon any copyrights or trademarks.
7.1.3. Use Charlotte Holder’s services for lawful purposes only and not engage in any activities that may violate local, state, national, or international laws or regulations.
7.1.4. Behave in a respectful and appropriate manner when interacting with Charlotte Holder and others.
7.2. By accessing or using the website and Services and / or by booking any of the Services directly with Charlotte Holder you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any provision of this Agreement, please refrain from using our website and services.
7.3. You agree that in further consideration of being permitted to participate in Bloom Classes, you (on behalf of yourself, your heirs, assigns and legal representatives) irrevocably, unconditionally, knowingly and voluntarily waive (to the extent permitted by the law of England and Wales) any claim you may have against Charlotte Holder and her employees or agents for any injury, damage or loss (of any nature) that you may sustain as a result of booking and / or engaging in the Services.
8. Intellectual Property
8.1. All content and materials provided on my website, including but not limited to text, graphics, images, logos, videos, and audio clips, are the intellectual property of Charlotte Holder trading as Bloom Classes.
8.2. You agree not to reproduce, distribute, modify or create derivative works of any materials.
9. Privacy
9.1. Charlotte Holder values your privacy and handles your personal information in accordance with the Privacy Policy. By using the website and services, you consent to the collection, use, and disclosure of your personal information as described in the Privacy Policy.
10. Modifications to the Agreement
10.1. Charlotte Holder reserves the right to modify or update these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon uploading to the Bloom Class website.
10.2. It is your responsibility to review this Agreement periodically to stay informed about any updates.
11. Governing Law and Jurisdiction
11.1. This Agreement shall be governed by and construed in accordance with the laws of England and Wales and subject to the exclusive jurisdiction of the courts of England and Wales.
If you have any questions or concerns regarding these Terms and Conditions, please contact me at hello@bloomclasses.co.uk.
Date of Last Revision: 23/07/24